Dr Reiko Journals

Welcome to Reiko Journals

REIKO JOURNALS is an offspring of the REIKO CENTER FOR ACADEMIC RESEARCH AND DEVEVELOPMENT. Its membership comprises of African and American Scholars in various Universities. The center decries the prevalent and perennial poverty and under-development in the sub-Saharan African countries and in the entire third world and designs a vision to provide intellectual potentials development opportunities to strengthen the micro and macroeconomic institutions in such countries....

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Reiko International Journal of Business and Finance, (RIJBF), only accepts original manuscript. Disciplines to be given priority attention in this publication include Accountancy, Banking and Finance, Business Administration, Insurance, Management and Marketing. The journal is designed to accommodate all the departments of the Business Management Faculty or Business Colleges. Articles with recent empirical data will be given remarkable preference and like RIJSER, Reiko International Journal of Business and Finance is published four times a year: Fall, Winter, Spring and Summer.

ISSN

9001–1844

IMPACT FACTOR: 5.91

Frequency of Publication:
4 Issues Per Year (Quarterly)
1 Title: THE EFFECT OF TIME MANAGEMENT PRACTICE ON THE ACADEMIC ACHIEVEMENT: A CASE OF DIRE DAWA UNIVERSITY, ETHIOPIA
Author: TESFAYE NIGUSSIE
Abstract: Abstract The aim of the study or the research was to assess general time management practice /behavior of regular program students of Dire Dawa University and its association with their academic achievement, gender, and year of study. The research was conducted on Dire Dawa University the school business and economics regular program student. The total population of the study was 998. Therefore, the researcher employed proportionate stratified random sampling technique on the basis of the student’s year of study and academic achievement measured in terms of CGPA. The sample size was 120 students. The study predominantly sticks on primary data. The time management questionnaire developed by Britton and Tesser (1991) was used to measure time management behavior of participant students. Descriptive statistics was used to generate means, standard deviation and frequencies for the study variables, the prevalence of exposure conditions were checked for different sub-groups of the questionnaire and difference is was tested by using chi-square test. The result of this study showed that most students 45(35%) and 42(35%) possess time management score at moderate and high level respectively. With respect to gender difference is in time management, the result revealed that male students score in time management (mean score=55.72) were higher than female (50.5) students. With respect to the significance association between time management and academic achievement (CGPA), it was found in this study that the better students time management behavior, the higher the students CGPA. With respect to year of study, the results showed that the student’s general time management score were no significantly different between students due to year of study. Generally, this study underscores the importance of understanding the role time management in academic achievement. Certainly those who are unable to manage time well may be at risk for underachievement. Keywords: General time management, Academic achievement, Student ... more
2 Title: THE PRACTICES OF CUSTOMER RELATIONSHIP MANAGEMENT IN SELECTED PRIVATE BANKS: A CASE OF HAWASSA, ETHIOPIA
Author: MOHAMMAD MOHAMMAD ZAHERI
Abstract: Abstract This research studies customer relationship management practices (comparative study) in selected private banks in Hawassa, Ethiopia. CRM as a strategy has gained tremendous interest among researchers and practitioners in recent times. Thus, the study tries to assess the status and ways CRM has been put in to practice by selected Ethiopian private banks. In addition, this research considers different CRM dimensions such as trust, reciprocity, empathy, bonding and responsiveness. To achieve the objective of the study, primary data were collected through questionnaire from sample of 253 bank customers of Wegagen bank, Dashen bank and Bank of Abyssinia, Hawassa, Ethiopia. These respondents were selected using simple random sampling technique. The data collected through questionnaire were analyzed using descriptive statistical analysis method and SPSS as a tool of data analysis. Interviews were also conducted with management bodies of the selected private banks in Hawassa city. The result of the study indicated that, there are several loopholes; such as, lack of continuous supervision and monitoring in the quality of bank services, weakness in giving individualized attention to customers, heavy reliance on suggestion boxes to get feedback from customers, lack of technological advancement etc. In addition to the above findings, the common challenge of the selected banks is network interruption. The finding also suggests some measures which can be taken in to consideration in order to enhance CRM practices of the three selected banks. The study also clearly revealed that the five CRM dimensions are strongly related. Thus, from customers as well as management bodies of the three banks perspective, CRM has a significant influence on customer retention of the selected banks. Generally speaking the three banks are in need of doing a lot of CRM based customer focused practices. However, in implementing CRM in to practice, the selected banks had their own gaps. Comparing the selected private banks on their ability of implementing CRM practice, Dashen bank was found to be better implementer, followed by Bank of Abyssinia and Wegagen bank, respectively. Based on the findings of the study, the researcher forwards some recommendations as; continuous supervision on the quality of services, provision of training to employees, and recurrent research on customer needs may help the banks to achieve their objectives. Keywords: Customer relationship management, private bank. ... more
3 Title: DETERMINANTS OF FOREIGN DIRECT INVESTMENT IN ETHIOPIA: SYSTEMATIC REVIEW
Author: HABTAMU LEGESE
Abstract: Abstract The determinants of FDI include any host country’s situations that affect the inflow of FDI, like market size, the economic growth rate, real growth domestic product, infrastructure, natural resource, the political situation etc. In recent years, Ethiopia has started encouraging the inflow of FDI by improving the investment climate and by providing different incentive packages. The focus of this review is to identify the major determinants of foreign direct investment (FDI) in Ethiopia. The results show that the variables like real growth domestic product, liberalization, exchange rate devaluation, and trade openness are significant and have a positive correlation with the inflow of FDI in Ethiopia. On the other hand, variables like inflation, poor infrastructure; volatile and high lending interest rate have a significant and negative association with the inflow of foreign direct investment. Finally, the study recommends possible intervention of the government through infrastructure development and formulation of sound fiscal and monetary policies to control the negative impact of inflation, interest rate and other macro variables. Keywords: FDI, RGDP, Inflation, liberalization, interest rate, Ethiopia. ... more
4 Title: FISCAL DEFICIT ON CAPITAL PROJECTS AND ECONOMIC GROWTH IN NIGERIA: THE NEXUS
Author: DIBIE K. E PhD, DANIA, A.V And DANIA, E.N PhD
Abstract: Abstract The study investigated the nexus between fiscal deficit, capital project and economic growth in Nigeria with the main objective of determining the impact of fiscal (budget) deficit on capital projects/expenditure and GDP in Nigeria. The study was guided by Keynesian, Neoclassical, and Ricardian theories of budget deficit. This study made use of ex-post facto research design; Secondary data were collected from Central Bank of Nigeria (CBN) statistical bulletin of various years for the period 1981-2020. The presence of unit root was checked by using Augmented Dickey-Fuller (ADF). The Johansen Co-integration technique was used to determine the long run equilibrium relationships among the variables. Thereafter, the ordinary least square regression analysis was used to determine the magnitude and direction of the independent variables on the dependent variable(s). The study revealed that fiscal or budget deficit has negative impact on capital expenditure or project and economic growth in Nigeria. It was recommended that Government at all levels should reduce the volume of recurrent expenditure as it consumes almost 80% of the country’s revenue and Government and its MDA should stop multiplication of projects in the budgets as it is the major reason for fiscal deficit in Nigeria. Keywords: Budget, Capital Project, Deficit, Economic Growth, Expenditure ... more
5 Title: ASSESSMENT OF AGRICULTURAL OUTPUT PRODUCTION ON GDP IN NIGERIA (1981 -2019)
Author: OYEGUN GBENGA PhD AND OSAGIE OSARO ANICETUS
Abstract: Abstract The findings and evidences support the existence of a long standing relationship between agricultural production and economic growth in Macroeconomic analysis. However, the Empirical evidences between agriculture and economic growth do not have a defined pattern. Therefore, this study examines the empirical impact of agricultural production on economic growth in Nigeria by using the error correction mechanism. This was achieved by examining the impact of agricultural production on economic growth from 1981-2019. Data used in this study were obtained from the Central Bank of Nigeria Statistical Bulleting (Domestic Production, consumption and prices Volume 30, December 2019. Page 101- 102, National Bureau of Statistics (NBS), and Federal Ministry of Agriculture (FMA) in the period under review. Result from the analysis revealed that agricultural production has significant impact on economic growth. In addition, result of the forecast estimates show that the current economic growth would not significantly affect agricultural production. The impact is very important for a developing economy like Nigeria that is engaged in a recovery process. However, Maximizing the benefits from this impact, the study recommends that government at all levels (Federal, State and Local) should intensify its role in providing critical infrastructure, initiate policies targeted at addressing capacity constraints and the drive to diversify the economy away from oil and gas for economic progress to be witnessed in the economy. Furthermore, policies aimed at addressing agricultural production problems should be pursued. Again, the government and other stakeholders are implored to seek economic growth programs that will help in the development of agricultural production in Nigeria. Keywords: Agricultural output, GDP, crop, livestock, forestry, fishery. ... more
6 Title: THE EFFECTS OF MARKET ORIENTATION ON NEW PRODUCT PERFORMANCE AND INNOVATION SPEED (A CASE STUDY: MALAYER FURNITURE WORKSHOPS)
Author: MOHAMMAD MOHAMMAD ZAHERI
Abstract: Abstract Ever increasing change in the lifestyles and with the emergence of the middle class in Iran, the furniture industry has become one of the most demanded and most competitive industries in Iran. In this industry, the knowledge of market orientation, the speed of innovation and the performance of new products, plays a major role in the competitiveness of furniture manufacturing workshops. The purpose of the present research is to investigate the effect/s of market orientation on new product performance and innovation speed. In terms of purpose and research type, it is a descriptive-co relational one. The statistical population of the study was 280 managers and owners of furniture manufacturing workshops in the city of Malayer. Using Morgan table, 162 subjects were selected through a targeted sampling method. Data gathering tools were Litis et.al (2014), Innovation Speeding Questionnaire by Shaun et al. (2016) and Lynn et al. (2000) with a five-point Likert scale. The reliability of the questionnaires was confirmed by Cronbachs alpha method and for data analysis, structural equation modeling and PLS software were used. The findings of this study confirmed that market orientation had a positive and significant effect on the performance of new product and the speed of innovation. Keywords: market orientation, innovation speed, new product performance ... more
7 Title: STRATEGIC KNOWLEDGE MANAGEMENT AND BUSINESS SUCCESS: SOCIAL NETWORK PERSPECTIVE
Author: DR. CLETUS I. EMETI And TARE LOVE ODO
Abstract: Abstract The paper examined strategic knowledge management and business performance. Specifically, the study examined the relationship between social network and business performance, and to ascertain the challenges relating to knowledge management and business performance. The study adopted descriptive survey design approach. The study population comprised management level personnel in operational banks in Yenagoa, which summed up to 20 participants. The descriptive analysis was adopted using simple percentages, and the inferential analysis adopted Spearman Rank Order Correlation Coefficient to establish the relationship between the examined variables. All of this was done using the SPSS software. The result from the analysis shows a positive relationship between knowledge management and business performance. Conclusively, knowledge management is a dynamic tool for business growth, sustainability and corporate resilience. Creation, acquisition, sharing, transfer and storing of knowledge/information are being done electronically through social network, blog, email, etc. Organizational management has used this digital platforms to create and share knowledge among staff and other internal actors but also giving an opportunity with little or more restrictions to external factors such as customers, distributors, government officials etc. It was recommended, among others, that managers and other employees should provide quality knowledge through the internet, emails etc. in order for employees to be more proactive in running the day-to-day activities of the organization. ... more
8 Title: ENHANCING MANUFACTURING PERFORMANCE IN NIGERIA THROUGH PRODUCTION LAYOUT AND DESIGN
Author: NEEDORN RICHARD SORLE
Abstract: Abstract. All organizations work towards enhancing their operation given that it is a critical expectation of every firm. This is as a result of the importance of enhanced performance to the organization that ranges from increased output, better quality product, better production techniques etc. In the light of this, scholars in management discipline and business-related fields have made several postulations bordering on enhancing performance. From the volumes of reviewed works on the approaches and suggestion on how to enhance performance, it was observed that there exist variation in views and postulation, maybe due to differences in disciplinary background, standpoint and expected outcomes. The examined management literatures do not consider production layout and design as an option for enhanced performance. It is this observed lacuna that informed this study; thus, this study differs from every other study on the subject of performance enhancement because it postulates and approaches performance enhancement through production layout and design techniques. Thus, it attempts to seek explanation on how production layout and design techniques can be used to enhance performance in the manufacturing firms in Nigeria. Production layout and design was measured using product layout; process layout and group technology layout, while improving performance was measured using cost reduction; and improved quality production, the predictor and criterion variables were moderated Organizational Culture. To put the work in focus and proper perspective seven null Hypotheses was structured and tested using Structure Equation Modelling using Amos (version 3.34) and Scientific package for social science (version 3.26). The choice of these statistical tools and package is due to their adequacy and appropriateness to the research. Findings and analysis from the hypotheses reveal that hypothesis one to seven was rejected and thus the alternative one accepted since result did not support the positions of the hypotheses. Results of the one to six hypotheses show moderate impact and positive relationship between the examined dimensions of the predictor and the measures of the criterion variables with varying level of effect size and predictive acuracy. The hypothesis seven where the moderator was introduced show a further reduced impact even if it was still positive. Consequent on those findings six basic recommendations were advanced. Keywords: Enhanced Performance, Production Layout and Design, Product Layout, Process Layout, GroupTechnology Layout, Reduced operational Cost, Quality Product, Structural Equation Modelling. ... more
9 Title: A REVIEW OF FACTORS AFFECTING THE GROWTH OF SMALL AND MEDIUM ENTERPRISES (SMES) IN TANZANIA
Author: JESCA MHOJA NKWABI AND LEODGER B. MBOYA
Abstract: Abstract The growth of Small and Medium Enterprises (SMEs) globally is dependent upon a conducive business environment. However, in Tanzania, SMEs face several constraints such as limited finances, poor market accessibility, low entrepreneurial knowledge and bureaucracy which hinders their growth. This paper aims to assess the factors impeding the growth of SMEs in Tanzania. Factors such as a lack of business training, capital constraints, a lack of finance, poor infrastructure, a lack of collateral, poor production, poor technologies, tight regulations, corruption, poor market accessibility, the motivation of the business owners, limited access to information, a lack of human competencies and inadequate raw materials were measured. A mixed-method approach was used in this study, inclusive of content analysis to extract the constraints from the 21 items of literature in Tanzania. Thereafter, a quantitative approach was applied where descriptive statistics were used to determine the frequency and percentage of the factors in order to extract the most significant variables affecting SME growth in Tanzania. The findings reveal that Tanzanian SME growth is mostly impacted by financial constraints, capital constraints, poor technology and tight regulations. The study recommends that financial assistance through lowering the interest rates and simplifying the borrowing procedures must be given to SMEs to enable them to avail the necessary finance and capital for their business Also the government must support SMEs by simplifying the regulations for SMEs such as levying taxes. Business training must be provided to the SMEs by government organisation such as the Small Industries Development Organisation (SIDO) to facilitate business knowledge. Keywords: SME, challenges, growth. ... more
10 Title: THE PRACTICES OF CUSTOMER RELATIONSHIP MANAGEMENT IN SELECTED PRIVATE BANKS: A CASE OF HAWASSA, ETHIOPIA
Author: TESFAYE NIGUSSIE
Abstract: Abstract This research studies customer relationship management practices (comparative study) in selected private banks in Hawassa, Ethiopia. CRM as a strategy has gained tremendous interest among researchers and practitioners in recent times. Thus, thestudy tries to assess the status and ways CRM has been put in to practice by selected Ethiopian private banks. In addition, this research considers different CRM dimensions such as trust, reciprocity, empathy, bonding and responsiveness. To achieve the objective of the study, primary data were collected through questionnaire from sample of 253 bank customers of Wegagen bank, Dashen bank and Bank of Abyssinia, Hawassa, Ethiopia. These respondents were selected using simple random sampling technique. The data collected through questionnaire were analyzed using descriptive statistical analysis method and SPSS as a tool of data analysis. Interviews were also conducted with management bodies of the selected private banks in Hawassa city. The result of the study indicated that, there are several loopholes; such as, lack of continuous supervision and monitoring in the quality of bank services, weakness in giving individualized attention to customers, heavy reliance on suggestion boxes to get feedback from customers, lack of technological advancement etc. In addition to the above findings, the common challenge of the selected banks is network interruption. The finding also suggests some measures which can be taken in to consideration in order to enhance CRM practices of the three selected banks. The study also clearly revealed that the five CRM dimensions are strongly related. Thus, from customers as well as management bodies of the three banks perspective, CRM has a significant influence on customer retention of the selected banks. Generally speaking the three banks are in need of doing a lot of CRM based customer focused practices. However, in implementing CRM in to practice, the selected banks had their own gaps. Comparing the selected private banks on their ability of implementing CRM practice, Dashen bank was found to be better implementer, followed by Bank of Abyssinia and Wegagen bank, respectively. Based on the findings of the study, the researcher forwards some recommendations as; continuous supervision on the quality of services, provision of training to employees, and recurrent research on customer needs may help the banks to achieve their objectives. Keywords: Customer relationship management, private bank. ... more
11 Title: STRATEGIES FOR GAINING AND MAINTAINING EMPLOYEE TRUST IN PRIVATE AND PUBLIC INSTITUTIONS. THE CASE OF UNIVERSITY OF DERBY (UK) AND VALLEY VIEW UNIVERSITY (GHANA)
Author: YVETTE FERGUSON ARTHUR, ANDREW OSEI-AGYEMANG AND JOHN KINGSLEY ARTHUR
Abstract: Abstract Trust in the relation of the employer to employee is a key determinant to the success of every organization. Several researches have been done on this subject matter but little attention is paid to educational institutions. Therefore, the objective of this research is to identify and examine the strategies for gaining and employee trust in with emphasis on large organizations, and also to determine the impact of employee trust in both private and public educational institutions. Both quantitative and qualitative techniques are deployed to perform analysis on data collected from respondents from University of Derby, United Kingdom; and Valley View University, Ghana. Factors common to both case studies for gaining employee trust are the use of consistent approach, managers been role models, equal treatment of employees, similar work load, and team praise. Some recommendations are made to further improve the work. Keywords: Employee trust, Organizational performance, employee outcomes ... more
12 Title: SHORT TERM PREDICTING VOLATILITY SERVICE JORDANIAN SECTOR
Author: S. AL WADI AND OLA BASBOUS
Abstract: Abstract Stock market volatility has added an important section in risk scholarship and it is actual problem particularly in emerging markets. Earlier, it is measured by standard deviation of the return. Consequently, in this research the volatility data will be predicted based on ARIMA model (Autoregressive Integrated Moving Average model) of the service sector in Amman Stock Exchange (ASE) from January 2019 to December 2019. Consequently this article shows that the ARIMA model has important results in prediction. Therefore, these outcomes will be helpful for the investments. Keywords: ARIMA model, forecasting, Service sector. ... more